Refund Policy

Island FanCon Ticket & Refund Policy

General Ticket Policy

All event tickets, VIP passes, and add ons are final sale unless otherwise stated under Membership Refund Benefits.

Tickets are non transferable and cannot be deferred to future events.

Island FanCon is a live event. Guests, programming, schedules, and experiences are subject to change.

Membership Refund Benefits

Non Members

Tickets purchased without a membership do not include refund flexibility.

Refund options are available through FanCon memberships, including a free membership tier.

Members (Free Tier)

Tickets are refundable up to 14 days prior to the event.

No refunds within 14 days of the event.

Fanatic Members

Tickets are refundable up to 7 days prior to the event.

No refunds within 7 days of the event.

Legend Members

Tickets are fully refundable at any time prior to the event.

Extraordinary Circumstances

Refunds outside of the timelines above will only be considered in the event of extraordinary circumstances, strictly defined as:

• Event cancellation by Island FanCon

• Government mandated travel restrictions

• Serious medical emergency

All determinations are made at the sole discretion of Island FanCon.